Shipping policy
At Love Layla-Rose, we are committed to delivering your order promptly and efficiently. As we are a small team, we do require 2 - 4 business days to process all orders. We can experience delays during new product launches and sales and will do our best to get your order out as quickly as possible! If it has been more than 5 business days, please contact us on hello@lovelaylarose.com
Shipping Rates & Timeframes
Australia
Standard Shipping: $14.00 (3 - 8 Business Day Delivery)
Express Shipping: $18.00 (1 - 4 Business Day Delivery)
Free Standard Shipping on orders over $200
International
Standard Shipping: $38.00 (9 - 25 Business Day Delivery)
All deliveries are made with Australia Post.
Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number and estimated delivery date.
Legal Disclaimers
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by Australia Post. If your package is marked as delivered but you have not received it, please contact Australia Post directly
While we strive to meet our estimated delivery timeframes, we cannot guarantee delivery dates. Delays may occur due to circumstances beyond our control, including but not limited to weather conditions, postal service issues, or public holidays. We are not liable for any losses or damages resulting from delivery delays
Incorrect Address
It is the customer's responsibility to provide accurate shipping information. We are not liable for packages sent to incorrect addresses provided by the customer. Additional shipping charges may apply for re-delivery attempts
Liability Limitation
Our liability for any loss or damage arising from shipping issues is limited to the cost of reshipping the item or refunding the purchase price, at our discretion
By placing an order with us, you acknowledge that you have read, understand, and agree to these shipping terms and conditions.